What is the return policy?
We offer full refunds within 30 days of purchase. Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Take advantage of our hassle free 30 day return policy.
When will I get my order?
We strive to ship your order as soon as possible. Once an order is placed it takes 1-3 days to process, and once processed it will be dispatched and delivery takes 8-12 days depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Is it secure?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Is this luggage suitable for long trips or just short getaways?
It’s versatile. Compact enough for a weekend away, yet thoughtfully designed to carry everything you need for longer journeys when you pack smart.
Does the suitcase expand?
No — we designed it to stay streamlined, to fit easily into overhead compartments and move seamlessly through airports. Instead of expansion, we focus on smart compartments and efficient packing space
Is there a warranty or repair service?
At this time, we do not offer repairs or warranty services. Our focus is on designing durable, reliable luggage that you can count on from the start.
How much does shipping cost?
We offer free shipping on orders over £200.
Do you offer matching accessories or larger sizes?
Not yet — but we’re developing future pieces to complement this carry-on. Sign up to our mailing list to be the first to know about upcoming launches.